Website Privacy Policy.
Effective Date: April 1, 2025
1. Introduction
Acacia Grove Counseling PLLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acaciagrovecounseling.com. Please read this policy carefully.
By using this website, you consent to the practices outlined below.
2. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name, email address, phone number, and any information provided through contact forms or scheduling requests
Additionally, we may collect non-personal data such as:
IP address, browser type, pages visited and time spent on the website, cookies and tracking technologies
3. How We Use Your Information
We may use the collected information for the following purposes:
To respond to inquiries and provide requested services, schedule appointments, send relevant updates, newsletters, or marketing communications (with your consent), improve website functionality and user experience, and comply with legal and ethical obligations.
4. Confidentiality & Security
While this website does not constitute a therapy service, we take reasonable measures to protect any personal information you share. However, communication through this website is not encrypted and should not be used to transmit sensitive personal or health information.
5. Third-Party Services
We may use third-party services such as:
Scheduling platforms-SimplePractice
Email marketing services
Website analytics (e.g., Google Analytics)
These third parties have their own privacy policies, and we encourage you to review them. We do not sell, trade, or rent your personal information to others.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can modify your browser settings to refuse cookies, though this may affect website functionality.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing, updating, or deleting your information, opting out of communications, restricting data processing
To exercise these rights, contact us at hello.acaciagroves@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Acacia Grove Counseling PLLC
hello.acaciagroves@gmail.com
2186 Jackson Keller Rd. Ste 1148
San Antonio, TX 78213